Complete Restoration Services in Rochester, NY

 
 
 
 
  
 
 
 Feels Like Home Fire & Water Restorations LLC
  
 20 Google reviews 
 
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 Posted on Google  
 
  
 
 
 Family Gis 
 
 
 
  
I cannot overstate my family's incredible experience with Feels Like Home Mold Removal, thanks largely to the exceptional leadership of Alyssa, the owner. Alyssa's personal touch and dedication to customer satisfaction truly set this company apart from the rest. Our journey with Feels Like Home began during a challenging time during an unexpected diagnosis of cancer for one of our loved ones.  We decided to undergo a mold inspection, and  mold was discovered. Understandably, we were anxious about the health implications, especially for our vulnerable family member. Upon reaching out to Feels Like Home, we were greeted with warmth and understanding, courtesy of Alyssa. From the initial consultation to the completion of the project, Alyssa's professionalism and genuine care were evident at every turn. She took the time to listen to our concerns, offering reassurance and guidance throughout the process. I spent over four hours speaking to some of their customers, who shared their horror stories of other local companies, and then called in Feels Like Home to fix all their expensive mistakes. They all told me there was no other company to hire for this work besides FLH. Alyssa's leadership was evident not only in her own actions but also in the dedication and attention to detail demonstrated by her team, including Nick and Jon. They worked tirelessly to ensure our home was not only mold-free but also safe and habitable for our sick relative, never losing sight of the mission. If you undergo mold remediation, it's important to note that there will always be some level of unpredictability regarding what will be found once the process begins. The key is how the company you hire handles that unpredictability. What truly stood out was Alyssa's commitment to transparency and honesty. She explained the removal process clearly and patiently addressed our questions and concerns. Her open communication and genuine empathy made a daunting situation feel manageable. Thanks to Alyssa and her team, our home has been transformed into a cleaner, medically safe, and welcoming space. Their dedication and professionalism were instrumental in removing mold, alleviating our stress, and providing peace of mind during a challenging time. Feels Like Home Mold Removal is not just a business but a beacon of excellence and compassion in their field. Their cost structure is  fair and itemized clearly. Alyssa’s remarkable leadership, combined with the exceptional service provided by her team, makes Feels Like Home the go-to choice for mold remediation services. Thank you, Alyssa, Nick, Jon, and the rest of the team, for your unwavering commitment to your client's well-being.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Max Zeldin 
 
 
 
  
Good crew. Very professional.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Roberta Zalkind 
 
 
 
  
Our experience with Feels Like Home Fire &Water Restorations was absolutely superb. From the very beginning, Alyssa was prompt and communicative.  All steps were outlined for us and there were no surprises.   Alyssa and her crew were professional, right on time and congenial.  We used them for mold remediation and they did a fantastic job.  I would definitely recommend this company.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Brad Vandemortel 
 
 
 
  
A great company to work with
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Carol Curtiss 
 
 
 
  
Very thorough, compassionate, flexible, reasonable prices. Alyssa is a fabulous manager.  She has supported and guided me through a very difficult time. Flexible with start date while I did a lot of decluttering. Bad mold problem from leaking kitchen sink. Much damage. Team did great job cleaning up general messy house. They are taking care of mold. Alyssa is helping so much by arranging for damage in kitchen cabinets and counters, sink, all carpeting, couch and all mattresses to be replaced. That is a short list of the extra things she has done for me. Great quality work and reasonable prices. A perfect person to call if you have water or fire damage. Thanks Alyssa for everything you have done for me !
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Heidi Sager 
 
 
 
  
Alyssa and her crew were very professional, thorough and helpful walking us through our options. I felt confident from the start that the recommendations and work they put into our mold remediation job was our best option. Thank you for all of your help, highly recommend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 archie C 
 
 
 
  
I'd recommend feels like home because they did a great job in my attic for when I needed to sell my home. Alyssa is great and her crew is very respectful!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 allison Roosenberg 
 
 
 
  
Im Very happy with Alyssa and her crew. They did an amazing job and I passed my air samples the first time around. They were clean, organized and thorough. The communication i recieved from Alyssa changed my mind set on contractors in general. My levels were over 20,000 spore count! So thankful this is done and over with! I'd highly recommend them to anyone needed any mold remediation.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Toni Smith 
 
 
 
  
Alyssa is an outstanding project manager, she has a great team. We met with her using a remediation report as a guide which specifically outlined the steps needed. She promptly drew up a detailed contract, included all the required steps to address problem areas. The work crew was focused and thorough and did a superb job. We would not hesitate to contact her company if we ever need their services in the future.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Vincent Alonci 
 
 
 
  
Alyssa did a great job checking and abating my mold issue. This is the second time I used her. She is extremely informed, very pleasant, and I would definitely use her again. I would have no issue referring her to others. Awesome!