Does FLH work with insurance companies for fire damage claims?

Yes. As an RIA-certified fire damage restoration company, we use the same estimating system as your insurer and manage all claim documentation on your behalf eliminating billing disputes and claims stress for Rochester homeowners.

Fire Damage Restoration Rochester NY – 24/7 Certified Response

Compassionate Restoration Services When You Need Them Most

Recovering After a House Fire in Rochester, NY – What to Do Next

Experiencing a house fire can be incredibly traumatic. Let us help you through this challenging time. Even a minor fire can cause significant disruptions, leaving smoke damage and persistent odors throughout your home. Water used to extinguish the fire can lead to mold growth, and replacing destroyed possessions adds to the stress. Navigating insurance claims can also be overwhelming. We’re here to support others in similar situations and help you navigate through the process of restoration. We’re here to help you rebuild and restore your home. How can we assist you today?

As Rochester NY’s trusted fire damage restoration company, FLH Restorations responds within hours of your call — day or night. Our certified fire damage restoration services cover every phase of recovery: emergency board-up and securing, smoke and soot removal, water damage mitigation from firefighting efforts, structural drying, odor elimination, content pack-outs, and full reconstruction. We have restored fire-damaged homes across Rochester, Monroe County, Greece, Brighton, Irondequoit, and surrounding communities — and we are ready to help you too.

Get Emergency Fire Damage Help Now

Old, cluttered bathroom with broken window and dim lighting.

Fire-damaged room with debris and charred walls.

24/7 Fire Damage Restoration Services – Emergency Response & Insurance Claims

We provide around-the-clock emergency response to address issues swiftly and effectively. We ensure a seamless and accurate claims process by utilizing the same estimating system as your insurance company. As certified Restoration Industry Association (RIA) members, we adhere to industry-standard procedures for managing restoration challenges. We aim to resolve your problems quickly and with minimal stress, eliminating the hassle and haggling often associated with insurance claims.

When fire strikes a Rochester home, every hour matters. Smoke and soot continue to corrode surfaces and embed into materials long after flames are extinguished — and water from fire suppression efforts creates a secondary mold risk within 24–48 hours. Our fire damage restoration team in Rochester acts fast to stop secondary damage, protect your remaining property, and begin the systematic restoration process that returns your home to its pre-fire condition. As an RIA-certified fire damage restoration company, we bring the highest level of industry expertise to every Rochester recovery project.

Expertise, Dedication, and Exceptional Results

Why Rochester Homeowners Choose FLH for Fire Damage Restoration

Feels Like Home Restorations is your top choice for restoration needs, thanks to our qualifications, personal commitment, and extensive experience. Our skilled workers, state-of-the-art equipment, and environmentally safe procedures enable us to deliver unparalleled results. Trust us to restore your home with the highest standards of quality and care.

Rochester homeowners choose FLH because we are locally based, RIA-certified, and fully committed to making the fire damage restoration process as stress-free as possible. Unlike national chains that treat every job the same, our fire damage restoration company tailors every recovery plan to the specific needs of your Rochester property from a kitchen fire with limited smoke damage to a whole-house restoration requiring complete reconstruction. Every project is backed by our lifetime warranty, giving Rochester families the confidence that our work is built to last.

See Our Work - Schedule a Free Assessment

Dark, cluttered bathroom with broken window.

Burned living room with damaged furniture and debris.

Our Fire Damage Restoration Process for Rochester, NY Homes

Our certified fire damage restoration services follow a proven, step-by-step process designed to protect your property and accelerate your recovery:

Step 1. Emergency Contact & Assessment: We respond 24/7 in Rochester, NY. Our team assesses the full extent of fire, smoke, soot, and water damage before any work begins.
Step 2. Board-Up & Property Security: We immediately secure your Rochester home with board-up and tarping services to prevent further damage and unauthorized access.
Step 3. Water Removal & Drying: Water from firefighting efforts is extracted and structural drying begins to prevent secondary mold growth.
Step 4. Smoke & Soot Removal: Using professional-grade equipment, we remove smoke residue and soot from all surfaces — walls, ceilings, HVAC systems, and personal belongings.
Step 5. Odor Elimination: Persistent fire and smoke odors are treated with advanced deodorization techniques, restoring indoor air quality to safe levels.
Step 6. Content Pack-Out & Restoration: Salvageable contents are carefully packed, catalogued, and restored off-site while your Rochester home undergoes structural repairs.
Step 7. Full Reconstruction: Our fire damage restoration company handles everything from drywall replacement and flooring to full structural reconstruction — returning your Rochester home to pre-fire condition.

Fire Damage Restoration for Rochester NY’s Historic & Older Homes

Rochester, NY has a significant inventory of older and historic homes particularly in neighborhoods like the 19th Ward, South Wedge, Park Avenue, and Charlotte that present unique challenges during fire damage restoration. Older construction methods, legacy materials such as knob-and-tube wiring and plaster walls, and complex structural layouts require a fire damage restoration company with the specific expertise to handle them correctly.

FLH Restorations has extensive experience restoring fire-damaged older homes throughout Rochester, NY, working carefully to preserve original architectural features wherever possible while meeting all modern safety and building code requirements. If your Rochester home has historic character, you can trust our team to restore it with the care it deserves.

Available 24/7 for Emergencies

Complete Restoration Services in Rochester, NY

Day or night, FLH Restorations is here for fire damage restoration in Rochester, NY. From emergency board-up and smoke removal to full reconstruction. Call our certified fire damage restoration team anytime at (585) 737-3052.

Start Your Fire Damage Restoration Today

Trusted by Families – Read Our 5-Star Google Reviews

      
   Feels Like Home Fire & Water Restorations LLC
   20 Google reviews 
  Write a review 
  
 
 
   
 
 
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   Family Gis 
 
 
 
  I cannot overstate my family's incredible experience with Feels Like Home Mold Removal, thanks largely to the exceptional leadership of Alyssa, the owner. Alyssa's personal touch and dedication to customer satisfaction truly set this company apart from the rest. Our journey with Feels Like Home began during a challenging time during an unexpected diagnosis of cancer for one of our loved ones.  We decided to undergo a mold inspection, and  mold was discovered. Understandably, we were anxious about the health implications, especially for our vulnerable family member. Upon reaching out to Feels Like Home, we were greeted with warmth and understanding, courtesy of Alyssa. From the initial consultation to the completion of the project, Alyssa's professionalism and genuine care were evident at every turn. She took the time to listen to our concerns, offering reassurance and guidance throughout the process. I spent over four hours speaking to some of their customers, who shared their horror stories of other local companies, and then called in Feels Like Home to fix all their expensive mistakes. They all told me there was no other company to hire for this work besides FLH. Alyssa's leadership was evident not only in her own actions but also in the dedication and attention to detail demonstrated by her team, including Nick and Jon. They worked tirelessly to ensure our home was not only mold-free but also safe and habitable for our sick relative, never losing sight of the mission. If you undergo mold remediation, it's important to note that there will always be some level of unpredictability regarding what will be found once the process begins. The key is how the company you hire handles that unpredictability. What truly stood out was Alyssa's commitment to transparency and honesty. She explained the removal process clearly and patiently addressed our questions and concerns. Her open communication and genuine empathy made a daunting situation feel manageable. Thanks to Alyssa and her team, our home has been transformed into a cleaner, medically safe, and welcoming space. Their dedication and professionalism were instrumental in removing mold, alleviating our stress, and providing peace of mind during a challenging time. Feels Like Home Mold Removal is not just a business but a beacon of excellence and compassion in their field. Their cost structure is  fair and itemized clearly. Alyssa’s remarkable leadership, combined with the exceptional service provided by her team, makes Feels Like Home the go-to choice for mold remediation services. Thank you, Alyssa, Nick, Jon, and the rest of the team, for your unwavering commitment to your client's well-being.
  
 
      Posted on Google  
   
   Max Zeldin 
 
 
 
  Good crew. Very professional.
  
 
      Posted on Google  
   
   Roberta Zalkind 
 
 
 
  Our experience with Feels Like Home Fire &Water Restorations was absolutely superb. From the very beginning, Alyssa was prompt and communicative.  All steps were outlined for us and there were no surprises.   Alyssa and her crew were professional, right on time and congenial.  We used them for mold remediation and they did a fantastic job.  I would definitely recommend this company.
  
 
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   Brad Vandemortel 
 
 
 
  A great company to work with
  
 
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   Carol Curtiss 
 
 
 
  Very thorough, compassionate, flexible, reasonable prices. Alyssa is a fabulous manager.  She has supported and guided me through a very difficult time. Flexible with start date while I did a lot of decluttering. Bad mold problem from leaking kitchen sink. Much damage. Team did great job cleaning up general messy house. They are taking care of mold. Alyssa is helping so much by arranging for damage in kitchen cabinets and counters, sink, all carpeting, couch and all mattresses to be replaced. That is a short list of the extra things she has done for me. Great quality work and reasonable prices. A perfect person to call if you have water or fire damage. Thanks Alyssa for everything you have done for me !
  
 
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   Heidi Sager 
 
 
 
  Alyssa and her crew were very professional, thorough and helpful walking us through our options. I felt confident from the start that the recommendations and work they put into our mold remediation job was our best option. Thank you for all of your help, highly recommend!
  
 
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   archie C 
 
 
 
  I'd recommend feels like home because they did a great job in my attic for when I needed to sell my home. Alyssa is great and her crew is very respectful!
  
 
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   allison Roosenberg 
 
 
 
  Im Very happy with Alyssa and her crew. They did an amazing job and I passed my air samples the first time around. They were clean, organized and thorough. The communication i recieved from Alyssa changed my mind set on contractors in general. My levels were over 20,000 spore count! So thankful this is done and over with! I'd highly recommend them to anyone needed any mold remediation.
  
 
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   Toni Smith 
 
 
 
  Alyssa is an outstanding project manager, she has a great team. We met with her using a remediation report as a guide which specifically outlined the steps needed. She promptly drew up a detailed contract, included all the required steps to address problem areas. The work crew was focused and thorough and did a superb job. We would not hesitate to contact her company if we ever need their services in the future.
  
 
      Posted on Google  
   
   Vincent Alonci 
 
 
 
  Alyssa did a great job checking and abating my mold issue. This is the second time I used her. She is extremely informed, very pleasant, and I would definitely use her again. I would have no issue referring her to others. Awesome!

Frequently Asked Questions

What fire damage restoration services does FLH provide in Rochester, NY?

Our full-service fire damage restoration services cover every phase of recovery, 24/7 emergency response, board-up and securing, smoke and soot removal, water extraction, odor elimination, content pack-out, and complete structural reconstruction for Rochester homes and businesses.

How quickly does FLH respond to fire emergencies in Rochester, NY?

We respond within hours, day or night. Speed is critical, smoke and soot corrode surfaces continuously after a fire, and firefighting water creates a secondary mold risk within 24–48 hours. Call (585) 737-3052 immediately after the fire is extinguished.

Does FLH handle full reconstruction after fire damage in Rochester?

Absolutely. We are a complete fire damage restoration company, from emergency board-up on Day 1 through finished reconstruction. Every project is backed by our lifetime warranty, giving Rochester families long-term peace of mind.

Does FLH work with insurance for mold removal claims in Rochester, NY?

Absolutely. We provide complete documentation of all mold inspection findings, removal procedures, and post-remediation testing results to support your insurance claim. Our team uses the same estimating system as your insurer to keep the process smooth and stress-free.

Can FLH restore older Rochester homes after fire damage?

Yes. We specialize in fire damage restoration for Rochester's older housing stock — including homes in the 19th Ward, South Wedge, and Park Avenue, carefully preserving original features while meeting all modern safety and code standards.